We strive to be clear and transparent in our dealings with all clients and it is important to us that you are aware of everything you need to know. All Investment Solutions clients can expect to receive the following document after making an appointment to receive independent financial advice with one of our financial advisers.

Our Combined Service Agreement

Please download our Combined Service agreement now which describes the service level you can expect from Investment Solutions as well as detailing our fee charging structure.

ISWM Service Agreement and Terms and Conditions V23 January 2021

Authorisation and Regulation

Investment Solutions is a trading name of Investment Solutions Wealth Management Limited, which is Authorised and regulated by The Financial Conduct Authority. Our registration number is 533559. You can verify our regulatory status on the FCA Register website. Additionally you can also verify the regulatory status and history of our fully qualified team of independent financial advisers by visiting the FCA Individuals Register.

The Financial Ombudsman Service is available to sort out individual complaints that clients and financial services businesses aren’t able to resolve themselves. To contact the Financial Ombudsman Service please visit www.financial-ombudsman.org.uk