We have just had confirmation from independent review firm VouchedFor that our advisers have been awarded a certificate of excellence for another quarter.
Investment Solutions Client Testimonials – What they really think
As we have mentioned previously, in order to obtain feedback from our clients and for new potential clients to read our testimonials, we use a company called ‘VouchedFor’ to publish our client’s genuine reviews.
How does Vouchedfor Work?
VouchedFor are a little bit like a ‘checkatrade’ for financial professionals – such as financial advisers, accountants and solicitors. We ask our clients to give us a review on our services and they do this by completing a form on the VouchedFor website. We then verify the client is ours, or VouchedFor will contact them on our behalf. After this, the review is published providing real reviews on our services. We are not able to cherry pick and only publish the reviews we feel are favourable. Reviews are published directly from the clients and we are unable to change or amend them. This means you can find out what our clients really think of our services.
All advisers have again achieved a certificate of excellence from their clients with an overall score of 4.8 out of 5 from their client reviews.